Soft skills at work technology for career success: Generation Z: neither snowflakes nor zombies

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Digital first Addressing the multigenerational workforce, the survey warns that businesses must help workers find common ground as they push to create a digital-first culture. Cross-functional teams with complementary skillsets can encourage knowledge exchange and a fresh approach to problem-solving, it says. Internships, rotation programmes and other early-career development opportunities can help young professionals gain experience and develop soft skills on the job. And reverse mentorship programmes can enhance technical competencies throughout an organisation, with Gen Z leading the way.

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